The One Button Phone is charged via a magnetic contact. Charging time is approximately 2 hours.

The app user is usually also the quick contact. The app is required to set up the one-button phone and to retrieve vital data and GPS location.

The battery generally lasts up to 4 days, unless GPS is permanently activated. In that case, a runtime of up to 18 hours can be expected. Talk time is approximately 2 hours.

The data is stored via our smartphone app. The app then sends the programming signals via GPRS through our server to the One Button Phone.

With our smartphone app. This applies in particular to phone numbers and phone book entries.

In addition to the One Button Phone, the package includes a magnetic USB charging cable, a screwdriver with spare screws for installing the SIM card, and an instruction manual.

To operate the One Button Phone, a SIM card for the 4G LTE network (Model 2024) or for the 2G network (Model 2022) with GPRS data exchange is required. A SIM card for Germany is included, which you can activate in Germany if desired. Alternatively, you can use any SIM card from a provider of your choice.

You can also use prepaid SIM cards with a data plan. Please
Please note that you should always have enough data volume available.
so that your One Button Phone has an internet connection and also the
Power consumption is not increased. Please also note that no twin SIMs are supported.
can be used. Please also do not use SIM cards for so-called
Smartwatch plans, but only regular phone/data plans.

The 2024 model works in all countries with
4G/LTE network with LTE bands 1, 7, 8, 3 and 20. The 2022 model works
Unfortunately, this is not possible in countries without a 2G network (e.g., Switzerland or the Netherlands). In Europe
Besides Germany and Austria, the following countries are also eligible for use
Suitable for the 2G One Button Phone Model 2022: Albania, Bulgaria, Belgium,
Denmark, Estonia, Finland, Greece, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Montenegro, North Macedonia, Norway, Poland, Portugal, Romania
Sweden, Spain, Czech Republic, Hungary, United Kingdom. While in
Germany will maintain its 2G network until at least 2030, please note.
Please note that some of these countries are planning to shut down their 2G networks in 2025. We
We will gladly provide you with detailed information on where our One Button Phone model 2022 is located.
usable.

First, deactivate PIN entry for your SIM card. This is often already the case with prepaid cards. Otherwise, insert the SIM card for the One Button Phone into another smartphone with buttons or a user interface and deactivate PIN entry for the SIM card in your smartphone's settings. Refer to your smartphone's user manual if needed.
In Germany, you should ideally use the SIM card provided. However, you can also choose a SIM card from any provider.

Your SIM card contract must allow an internet connection. Please check your chosen contract beforehand and adjust it accordingly if necessary. Every One Button Phone is connected to the One Button Phone server by default.

If the device does not connect automatically
You can find help in the user manual. Also check the FAQs here: "Which SMS command do I need to send for the APN set?"

If your One Button Phone doesn't automatically connect to the One Button Phone server, you need to send an APN command. To do this, in the One Button Phone app, select "Devices" in the upper right menu and tap the settings icon (gear) for the relevant device. Then select APN settings. Simply tap your displayed SIM provider from Germany or Austria. You will be redirected to your smartphone's SMS app. The SMS containing the corresponding command will be automatically generated, and you can then send it to your One Button Phone. You will then receive a reply SMS with "APN set ok". If you are using a different provider, contact them to find out the APN settings, i.e., MCC, MNC, apnname, apnurl, user, and password. The command to be sent is structured as follows: ＃APN＃= MCC，MNC，apnname，apnurl，user，password＃

Download and install the One Button Phone app (either for Android or iOS) on your smartphone. Then register in the app with your email address and create a password. To connect your One Button Phone, go to the Devices menu (top right) and add your One Button Phone. Enter your SIM card's phone number (please use 00 instead of + as the country code) and your One Button Phone's IMEI (found on the packaging under the barcode or displayed on the screen when charging the device while it's switched off). Once connected to our server, your active One Button Phone will appear as online at the top of the app's main screen. Further instructions can be found under "Help" in the smartphone app.

You can set the time zone in the "Devices" menu under the settings icon (gear). For example, select GMT+1 for European winter time and GMT+2 for summer time.

Yes. Use the left-hand menu under "Help". The operation is described in detail there.

No, the One Button Phone has a high-quality microphone and speaker, so it's possible to make calls while comfortably holding your arm.